Our licensed technicians are not required or incentivized to meet any sales quotas.
In the plumbing and heating industry, unfortunately, too many companies have created a business model that is more focused on selling, rather than servicing.
That’s what makes Plumbing Heating Paramedics, an Indianapolis HVAC company, different from everyone else. Our job, first and foremost, is to fix your problem with fair and honest service. That is our commitment, and our promise.
To demonstrate that pledge, PHP does not require any customer to buy an annual service contract to receive “special” pricing, or a preferred customer status. Every customer is “preferred” at PHP, and automatically receives discounted pricing, and immediate attention.
At Plumbing Heating Paramedics, our “Emergency Maintenance Service”, EMS, provides a FREE yearly home inspection of your plumbing and a water heater flush for EVERY customer no matter how big or small. Also ask us about our Home Comfort Program for your heating and air conditioning system. Additionally, you will receive preventative maintenance care at the “preferred” price, because every PHP customer is preferred.
PHP’s job is to service and fix your plumbing and heating issues. It is not our job to sell you anything. It is our commitment to provide you with recommendations, options, and the information that you need and deserve. Every situation is unique, but our commitment to treating your home as if it was ours, is standard for every customer we’re called to help.