I called Plumbing Heating Paramedics after discovering a pool of water in my basement next to the water heater. I had used this company in the past and immediately thought of them and their distinctive “ambulance” service vehicle. They were able to schedule a visit that same morning. When the paramedics arrived, they checked the “patient”, but he was old and could not be saved. 🙁 A new water heater was installed that afternoon. The work was efficient, neat, and professional. The gentlemen doing the work were very polite and especially kind to my pesky, curious dog. I was also impressed to receive a hand-written thank-you note from the company with a discount coupon for future services. I was very pleased by not only the technical knowledge and ability of the workers but also their customer service. They will be my go-to choice for any plumbing or heating needs I have in the future!